- Which country do you ship to?
We ship Worldwide.
- What’s the shipping cost and ETA?
All shipping charges will be calculated automatically when you check out based on your total order amount & your shipping country. Below are the rates for your reference:
|West Malaysia||RM 7||2 — 5 Working Days|
|East Malaysia (Sabah & Sarawak)||RM 12||3 — 6 Working Days|
||RM 30||Within 18 Working Days|
|Other Countries||RM 50||Within 18 Working Days|
* ETA is subject to change due to postal delay
Express Shipping is provided to certain countries, below are the rates for your reference:
||RM 125||3 — 5 Working Days|
- Can I get a refund on import duties?
Any import duties and taxes are charged once the parcel has reached the destination country and these charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges as customs policies vary from country to country. If you have any questions related to customs charges you are advised to contact your local customs office.
- Where can I find my tracking number?
You may find your tracking number in your mailbox. Do check out your spam box or “Promotion” folder for Gmail accounts.
- How do I add/change the items in my order or my shipping details after order is placed?
Please note that no changes can be made to the order nor delivery address after the order has been placed.